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We prepare every order with care and hand it over to the courier chosen at checkout. Here you will find all information regarding costs, delivery times, and shipping methods in Italy and Europe.
At checkout, you can choose from different home delivery methods, based on your preferences. The options currently available for Italy are:
We ship to all European Union countries via BRT Home Delivery.
International shipping costs generally range from 8.90€ to 10.90€, depending on the selected destination country.
The exact shipping cost will be calculated automatically and shown during checkout before order confirmation.
Orders are generally prepared within 48 business hours of payment confirmation.
During launch periods, promotions, or high order volumes, preparation times may be subject to slight variations.
We ask you to carefully check the details entered at checkout, in particular name, address, zip code, city, province, and phone number.
Echo is not responsible for delays or failed deliveries caused by incomplete or incorrect information. If you notice you have entered incorrect information, contact us as soon as possible: we will do our best to change it before shipping.
When tracking is available, you will receive an email update with the information needed to follow your shipment.
The tracking code may take a few hours to update after the package is handed over to the courier; if you have any questions, please contact us.
If the package arrives visibly damaged, we recommend that you report it to the courier upon delivery and contact us as soon as possible.
In case of a damaged product, incomplete order, or delivery issues, write to us attaching photos of the package, the product, and the order number.
