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We prepare each order with care and entrust it to the courier chosen at checkout. Here you will find all the information on costs, times and shipping methods in Italy and Europe.
At checkout you can choose between different home delivery methods, based on your preferences. The options currently available for Italy are:
We ship to all European Union countries via BRT Home Delivery.
International shipping costs generally range from €8.90 to €10.90, depending on the selected destination country.
The exact shipping cost will be calculated automatically and displayed during checkout before order confirmation.
Orders are generally prepared within 48 working hours of payment confirmation.
During launch periods, promotions or high volume of orders, preparation times may vary slightly.
We ask you to carefully check the data entered at checkout, in particular name, address, postcode, city, province and telephone number.
Echo is not responsible for delays or unsuccessful deliveries caused by incomplete or incorrect information. If you realize you have entered incorrect data, contact us as soon as possible: we will do our best to modify it before shipping.
When tracking is available, you will receive an email update with useful information to follow the shipment.
The tracking code may take a few hours to update after the package is entrusted to the courier; for any doubts, contact us.
If the package arrives visibly damaged, we recommend that you report it to the courier upon delivery and contact us as soon as possible.
In case of damaged product, incomplete order or delivery problems, write to us attaching photos of the package, the product and the order number.
